F.A.Q.

  • Layaway
We only accept EMT payments. 
We ask for a deposit of 25% to hold an order.
If the order is less than 500$, you have 2 months to pay the total amount.
If the order is over 500$, you have 4 months to pay the order.

 

  • Purchase/Exchange

We purchase used items for 60% of their used retail value.

You have to cover the shipping.

 

  • USA
Accessories, Bayonets & some parts as stock:
We only accept money orders from MoneyGram as payment.
We charge the real shipping cost.
If you want to place an order, please, contact us by e-mail (info@intersurplus.com) and provide those informations:
- Your name
- Your shipping address (to estimate the shipping cost)
- The description and the SKU numbers (if applied) of the items you want to buy
For firearms, barrels, bolt body and actions:
If your order is over $5 000, contact us by e-mail (info@intersurplus.com).
Take note, you need to find a FFL008 dealer. 
If your order is less than $5 000, you can reach this company to help you with the process:  https://borderview.com/services/for-individuals/usa-firearm-import-service/
**Take note, they are charging extra fees. 

 

  • Shipping Cost

Firearms: 35$ flate rate (no extra shipping if you order more than one firearm)

Accesorries: 20$ flate rate (no extra shipping if you order more than one item and not calculating if you add your items to a firearm)

Ammunition: 40$ flate rate (no extra shipping if you order more than one box of ammo BUT THERE IS A 40$ EXTRA SHIPPING if you combine it with something else because ammunition need to be ship in a different packaging).
Pick up: If you want to save the shipping cost, pick up is available by APPOINTMENT ONLY.  Please, contact us. 
  • Shipping Service (everything except ammunition)

Except for ammunition, we ship all our package by Canada Post.

Usually, we ship your package about 24-72 hrs after we received your order. (Delay may occur during Holidays, if we are overloaded or if we have issues during the validation of your PAL)

You will receive a tracking number as soon as we shipped your order. (It could appear in your junk mail).

Canada Post delays:

Canada Post delay

Proof of age 18 years and over required  + Signature (for firearms only)

100$ insurance on every package

 

  • Ammunition Shipping Service
We ship our amunition by UPS.
UPS does not ship package to a P.O. Box
  • Return Policy 

We do not garantee that our descriptions are totally accurate. It is possible we miss some details. We inspect firearms for obvious defects but we do not shoot them nor look issues under the stock. This is why we recommand that you have your firearms inspected by a gunsmith before using it. 

We are not gunsmith. 

For that reason, if you receive an item, and if for any reason you are not satisfied with your purchase, we offer you a 30 days to return for a refund. (All shipping fees are covered by the custumer).

** Moreover, take note, scopes left on the rifles should be considered as a bonus (no return or compensation accepted). 

Restocking fees up to 10% can be charged.

Buyer is responsible for return shipping fees on unclaimed parcels from couriers or postal service that come back to us.

To read the complete Return policy, click here

 

  • Taxes

Taxes are calculated according where you are living.

 Province Taxes
QC 14,975%
ON 13%
NB, PE, NS, NL 15%
AB, BC, MB, NT, NU, SK, YT 5%
** updated Feb. 19, 2022
  • Location

We are located at Ste-Clotilde de Horton, Quebec.

 

  • Contact us

By mail: info@intersurplus.com

By phone: 1 (873) 375-4277