F.A.Q.

  • Shipping to the USA

At the moment, we do not ship to the USA.

 

  • Shipping Cost

Firearms: 35$ flate rate (no extra shipping if you order more than one firearm)

Accesorries: 20$ flate rate (no extra shipping if you order more than one item and not calculating if you add your items to a firearm)

Ammunition: 35$ flate rate (no extra shipping if you order more than one box of ammo BUT THERE IS A 35$ EXTRA SHIPPING if you combine it with something else because ammunition need to be ship in a different packaging).
Pick up: If you want to save the shipping cost, pick up is available by APPOINTMENT ONLY.  Please, contact us. 
  • Shipping Service (everything except ammunition)

Except for ammunition, we ship all our package by Canada Post.

Usually, we ship your package about 24-72 hrs after we received your order. (Delay may occur during Holidays, if we are overloaded or if we have issues during the validation of your PAL)

You will receive a tracking number as soon as we shipped your order. (It could appear in your junk mail).

Canada Post delays:

Canada Post delay

Proof of age 18 years and over required  + Signature (for firearms only)

Annouced by Card (Pick up)

100$ insurance on every package

 

  • Ammunition Shipping Service
We ship our amunition by UPS.
UPS does not ship package to a P.O. Box
UPS does not accept to ship ammunition everywhere 
You can verify if UPS deliver to your place here:
Thank you
  • Return Policy 

We do not garantee that our descriptions are totally accurate. It is possible we miss some details. We inspect firearms for obvious defects but we do not shoot them nor look issues under the stock. This is why we recommand that you have your firearms inspected by a gunsmith before using it. 

We are not gunsmith. 

For that reason, if you receive an item, and if for any reason you are not satisfied with your purchase, we offer you a 30 days, no questions asked return for 100% refund of the purchase price (less real shipping costs, no exceptions).

To read the complete Return policy, click here

 

  • Taxes

Taxes are calculated according where you are living.

 Province Taxes
QC 14,975%
ON 13%
NB, PE, NS, NL 15%
AB, BC, MB, NT, NU, SK, YT 5%
** updated Feb. 19, 2022
  • Location

We are located at Ste-Clotilde de Horton, Quebec.

 

  • Contact us

By mail: info@intersurplus.com

By phone: 1 (873) 375-4277